Shipping &
Returns

We deliver across all 36 states in Nigeria, including the Federal Capital Territory (Abuja). International shipping is currently unavailable.

Shipping fees are calculated at checkout based on your location and package weight. Any applicable fees will be displayed before completing your purchase.

All orders are processed within 1 – 3 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing times may extend slightly, but we will always keep you informed.

Once your order has been dispatched, you will receive a confirmation email or message with a tracking number (where applicable) to monitor your package's journey.

If a delivery attempt fails due to incorrect shipping details or an unresponsive recipient, you will be responsible for reshipping costs. Please ensure all delivery details are accurate at checkout.

We want you to love your purchase. If you are not completely satisfied, you may return your order within 7 days of delivery for a refund or exchange. Products must be unused, in their original packaging, and in the same condition as received. Unfortunately, we cannot accept returns for opened or used products due to hygiene and safety reasons.

Customers are responsible for return shipping fees unless the product was defective, damaged, or incorrect. If approved, we will provide a return address for your package. Shipping fees are non-refundable.

Exchanges are only available for items that arrive defective, damaged, or incorrect. Once the returned item is received and inspected, we will ship the replacement product at no additional cost.

If you receive a damaged or defective item, please contact us within 48 hours of delivery. Include your order number, photos of the damage, and details of the issue. We will work quickly to make it right.